Customer Care Executive

1 - 4 Years
Delhi NCR

Job Description

1. Effectively handling and resolving issues related to /clients and franchisees.
2. Ensuring timeliness in account transfer and share transfer.
3. Effectiveness in ensuring coordination with various departments.
4. Efficiency and timeliness in sorting out problems of the clients related to their trading, branch and sub brokers.
5. Accuracy and timeliness in maintaining all records regarding addition, deletion, updation of the data related to research SMS.
6.Efficiently managing the deals with vendors.
7. Effectively handling and managing all back office related issues.
8.Handling back office executive software.

Required Candidate profile

 1. Should be strong communication skills.

2. Basic knowledge of share broking industry.

3. Should be graduate.

Salary: INR 2,00,000 - 3,00,000 PA.

Industry:Banking / Financial Services / Broking

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Voice

Role:Telecalling/Telemarketing Executive

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

SMC Global Securities Ltd.

SMC Group, founded in 1990, is India's leading share and stock broker, provides a wide range of financial services and investment solutions. A blend of extensive experience, diverse talent and client focus has made us the best Currency broking house in India. We are also amongst the first financial firms in India to expand operations in the lucrative gulf market, by acquiring license for broking and clearing member with Dubai Gold and Commodities Exchange (DGCX).
View Contact Details+

Recruiter Name:Ruby Sharma

Contact Company:SMC Global Securities Ltd.

Reference Id:CCE- Ruby